We're Here To Help
Contact Us
Whether you are choosing flooring, ordering samples, requesting a quote or checking an existing order, the Casa Flooring team is here to provide clear, practical support.
Live Chat Support
Opening Hours
Monday – Friday
8:00am – 6:00pm
Saturday
Livechat Only
Sunday
Livechat Only
Expert Advice
Customer Support You Can Trust
Our flooring specialists can help with product comparisons, samples, room suitability, measurements, delivery queries, fitting requirements, warranties, returns and aftercare. Whether you are updating one room or planning a larger residential or commercial project, we will help you make an informed choice.
Measurements & Samples
Not sure how much flooring you need? We can help you estimate quantities, allow for waste and order up to three free samples from selected ranges so you can compare colour, texture and finish at home.
Delivery & Fitting
Need help planning your project? Contact us for delivery guidance, fitting requirements, installation methods, subfloor preparation and the accessories needed for a professional finish.
Warranty & Returns
We can guide you through product warranty information, returns queries and flooring aftercare, helping you look after your new floor properly.
Practical Requirements
From waterproof and pet-friendly flooring to underfloor-heating compatibility and heavy-footfall spaces, we can help you choose flooring that suits your lifestyle and room requirements.
Order Enquiries
Need Help With An Existing Order?
Please include your order number and the email address used at checkout when contacting us. This helps our team locate your order quickly and respond more efficiently.
For delivery queries, it is also helpful to include your delivery postcode and the product ordered.