Contact us
Need help choosing flooring, checking an order or planning a project? Contact Casa Flooring and our team will help you with clear, practical advice.
How we can help
You can contact us about product suitability, samples, quotes, measurements, delivery, fitting, returns, warranties, aftercare and order updates. Whether you are fitting one room or planning a larger project, we will do our best to point you in the right direction.
For product advice, tell us where the flooring will be fitted, what style you like and what practical features matter most. For order support, include your order number and the email address used at checkout.
Requesting a quote
If you need a project estimate, use the free quote form or send us your measurements. Include room dimensions, product choices, postcode and any notes about stairs, awkward areas, subfloor condition or accessories.
Photographs, plans or sketches can be helpful when calculating quantities or understanding the space.
Before contacting us
You may find a quick answer in our FAQ hub, delivery information, measuring FAQs or aftercare guidance. If your question is urgent or relates to an existing order, make sure your message includes all relevant details so we can respond efficiently.
The more information you provide at the start, the easier it is for our team to help.
Opening Hours
Monday – Friday
8:00am – 6:00pm
Saturday
Livechat Only
Sunday
Livechat Only